Zanoprima Lifesciences Limited

Privacy and Cookies Notice

1           Information about us and how to contact us

1.1       This site is operated by us. We are Zanoprima Lifesciences Limited, a limited company registered in England and Wales. Our company registration number is 09078952 and our registered office is at Ground Floor, 31 Kentish Town Road, Camden Town, London, England, NW1 8NL.

1.2       You may contact us:

1.2.1    via our contact form available on our site; or

1.2.2    by email at info@zanoprima.com.

2           What is the purpose of this document?

2.1       This privacy notice sets out the basis on which we process any personal data we collect about users of our website at www.zanoprima.com (our site) and how that information will be processed by us.

2.2       This privacy notice applies to visitors to our site who do not contact us as well as those who do (you).

2.3       We are a data controller. This means that we are responsible for deciding how we hold and use personal information about you, and for explaining this clearly to you.

3           Data we collect about you

3.1       Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

3.2       We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name and last name.

Contact Data includes telephone number, email address and the country in which you are based.

Technical Data includes internet protocol (IP) address, information about your browser, network and device and web pages you visited prior to coming to this website.

Usage Data includes information about how you use our site.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4           How is your personal data collected?

4.1       We use different methods to collect data from and about you including through:

4.2       Direct interactions. You may give us your Identity, Contact, and Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

4.2.1    contact us, give us feedback or make a complaint;

4.2.2    subscribe to our service or publications; or

4.2.3    request marketing to be sent to you.

4.3       Automated technologies or interactions. As you interact with our site, we will automatically collect Usage and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see section 9, below, for further details.

4.4       Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:

4.4.1    Technical Data from the following parties:

(a)        analytics providers such as Squarespace and Google Analytics based outside the UK;

(b)        search information providers such as Google based outside the UK

5           Purposes for which we will use your personal data

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To manage our relationship with you which will include notifying you about changes to our terms or privacy policy

(a) Identity Data

(b) Contact Data

(c) Marketing and Communications Data

(a) Necessary to comply with a legal obligation

(b) Necessary for our legitimate interests (to keep our records updated)

To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Identity Data

(b) Contact Data

(c) Technical Data

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity Data

(b) Contact Data

(c) Usage Data

(d) Marketing and Communications Data

(e) Technical Data

Necessary for our legitimate interests (to study how users use our website, to develop our website and products, to grow our business and to inform our marketing strategy)

To use data analytics to improve our site, products/services, marketing, customer relationships and experiences

(a) Technical Data

(b) Usage Data

Necessary for our legitimate interests (to define types of customers for our products, to keep our site updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity Data

(b) Contact Data

(c) Technical Data

(d) Usage Data

(e) Marketing and Communications Data

Necessary for our legitimate interests (to develop our products and grow our business)

 

6           Sharing your information

6.1       We share your personal information with third party contractors and service providers to the extent necessary to respond to any enquiry we receive from you.

6.2       We share your information with other third parties as follows:

6.2.1    our regulators, professional advisors, insurance provider and auditors;

6.2.2    HMRC or other government or law enforcement agencies;

6.2.3    if we sell any business or assets, in which case we may disclose your personal information to the prospective buyer of such business or assets; and

6.2.4    if we have a legal obligation to do so.

6.3       The categories of third parties listed above use your personal data for their own purposes and are responsible for their own compliance with data protection legislation.

6.4       We also share your data with third-party service providers who provide services to our business, such as our website host server, IT support and maintenance service, cloud storage provider and email exchange server and other businesses that provide certain services on our behalf.  All of our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes.

7           Transferring information outside the EEA

7.1       Any personal information that you submit to us will be held in our UK administrative office on secure servers, that are co-located in the UK and US.

7.2       If we are required to transfer your information outside the UK or EEA, we have put in place appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection.

8           How long will we keep your personal information for?

8.1       We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

8.2       To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory or other requirements.

8.3       We keep basic information about individuals who contact us via our site (including Contact and Identity Data) for up to six years after our last contact with them.

9           Your rights

9.1       You have the following rights:

9.1.1    to be told what we are doing with your personal information (we do this by providing you with this privacy notice);

9.1.2    to correct or update the personal information we hold about you.

9.1.3    to object to the processing of your personal information;

9.1.4    to request a copy of the personal information we hold about you;

9.1.5    to ask us to delete the information that we hold about you where there is no good reason for us continuing to process it;

9.1.6    to ask us to stop processing your personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground and where there is no good reason for us continuing to process it;

9.1.7    to ask us to restrict how we use your personal information for a period of time if you claim that it is inaccurate and we want to verify the position or in some limited other circumstances;

9.1.8    to ask us to send your personal information to another organisation in a computer-readable format;

9.1.9    to complain to the Information Commissioner's office if you are unhappy with our use of your personal data: you can do this at https://ico.org.uk/concerns/.

10        Cookies policy

10.1    We make use of cookies on our site through our website hosting provider, Squarespace.com. You can read their full policy here. Squarespace is our website hosting provider and stores your usage data in multiple Tier III data centres across the United States.

10.2    Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

10.3    We use cookies in a range of ways to improve your experience on our website, including:

10.3.1  understanding how you use our site;

10.3.2  transferring your contact information to our customer service database;

10.3.3  to recognize you on our website and remember your previously selected preferences, which could include what language you prefer and location you are in;

10.3.4  to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

10.4    We do not share online data collected through cookies.

10.5    You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. Detailed instructions and more on use of cookies can be found here.

Policy last updated on July 2021